Electronic HP Care Pack 3 Business Day Onsite Hardware Support - Extended service agreement - parts and labor (for desktop with medium 2 years warranty) - 2 years - on-site - 9x5 - response time: 3 business days - for Victus 15L by HP; Pavilion 24, 27, 32, TP01; Pavilion Gaming TG01; Pavilion Laptop 27. Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.