Electronic HP Care Pack Active Care Next Business Day Hardware Support - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for Chromebook 11 G8, 11A G8, 11MK G9; Chromebook Enterprise 14 G7, 14A G5; Chromebook x360. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.