Electronic HP Care Pack Global Next Business Day Hardware Support - Extended service agreement - parts and labor (for CPU only) - 3 years - on-site - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15v G5, 17 G5, 17 G6, Studio G5, Studio x360 G5. HP's global next business day response service provides the mobile computer users with a hardware support solution for their new HP portable product that is easy, convenient, and honored in all of HP's global countries. This service coverage is available for selected HP and Compaq branded hardware products and includes, as locally available, a next business day onsite response with local country problem diagnosis and hardware problem resolution during the local country's standard office hours and days.