Electronic HP Care Pack Global Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - for ZBook 15 G6, 15u G3, 15u G4, 15u G5, 15u G6, 15v G5, 17 G2, 17 G3, 17 G4, 17 G5, 17 G6. HP's global next business day response service provides the mobile computer users with a hardware support solution for their HP portable product that is easy, convenient, and honored in all of HP's global countries. This service includes a next business day on-site response with local country problem diagnosis and hardware problem resolution during the local country's standard office hours and days.