Electronic HP Care Pack Next Business Day Active Care Service w/Protect and Trace - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for HP Collaboration G6; Elite 600 G9, Mini Conference G9; EliteDesk 80X G8; EliteOne 800 G8. HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, HP Active Care keeps employees up and running in the office or on the go.