Electronic HP Care Pack Next Business Day Active Care Service w/Protect and Trace - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for EliteBook 835 G9, 83X G7, 83X G8, 845 G8, 845 G9, 84X G7, 85X G7, 85X G8; EliteBook x360. HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, HP Active Care keeps employees up and running in the office or on the go.