Electronic HP Care Pack Next Business Day Active Care Service w/Protect and Trace - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G7, 15 G7, 15 G8; ZBook Fury 15 G7, 15 G8, 17 G7. HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, HP Active Care keeps employees up and running in the office or on the go.