Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for HP 285; Pro 280 G9; ProDesk 400 G7, 405 G6, 40X G4; ProOne 240 G9, 400 G4, 400 G5, 400 G6. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.