Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention for Travelers - Extended service agreement - parts and labor (for 3/3/x warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook 15u G6, 17 G4, 17 G5, 17 G6, Create G7; ZBook Firefly 14 G9, 16 G9; ZBook Fury 17 G8. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.