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Electronic HP Care Pack Next Business Day Advanced Exchange - Extended service agreement - replacement (for unit only) - 3 years - shipment - 9x5 - response time: NBD - for Engage One Prime, Prime Cash Drawer; Engage One Prime 2D, I/O Hub. Conveniently connect with an HP service representative by phone or online chat. Have confidence that your issues will be resolved with original HP parts supported by HP know-how. HP will repair or replace with no loss in coverage, including coverage over multiple instances.