Electronic HP Care Pack Next Business Day Hardware Support for Travelers with Defective Media Retention - Extended service agreement - parts and labor (for 3/3/3 warranty) - 4 years - on-site - business hours - response time: NBD - for EliteBook 8470, 8770; ZBook 15 G3, 15u G2, 15u G3, 17, 17 G2, 17 G3, Studio G3, Studio G5. Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Next Business Day Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient next-business-day onsite response time in many countries around the world. When dealing with defective storage media, you maintain control of your sensitive data.