Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook Create G7; ZBook Firefly 14 G7, 15 G7, 15 G8; ZBook Fury 15 G7, 15 G8, 17 G7. Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.