Electronic HP Care Pack Pick-Up and Return Hardware Support - Extended service agreement - parts and labor (for medium desktop) - 3 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Victus 15L by HP; Pavilion 24, 27, TG01, TP01; Pavilion Gaming TG01. Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you'll enjoy quick pickup, repair and return of your PC, shipping included. You'll also have access to 24x7 technical support and extended coverage-while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.