Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labor (for 3/3/0 warranty) - 5 years - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 8570; ZBook 14 G2, 15 G5, 15u G2, 15u G3, 17 G2, 17 G5, Studio G3, Studio G5. Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.