Electronic HP Care Pack Premier Care Essential Hardware Support - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for ZBook 15u G5, 15u G6, 17 G3, 17 G4, 17 G5, 17 G6, Create G7; ZBook Firefly 15 G8. Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.