HP Care Pack Next Business Day Hardware Support Post Warranty - Extended service agreement - parts and labor (for CPU only) - 1 year - on-site - 9x5 - response time: NBD - for ZBook 14u G6, 15 G5, 15 G6, 15u G5, 15v G5, 17 G5, 17 G6, Studio G5, Studio x360 G5. HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.